iStore is an Apple Premium Reseller and Apple Authorised Service Provider. We have over 35 years experience in supplying and supporting Apple technology.
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iStore | Apple Premium Reseller
iStore
Get additional coverage with AppleCare+ for Mac — you’ll get access to one-stop service and support from Apple experts who can help resolve most issues in a single conversation.
Apple-certified service
and support
24/7 priority access to
technical support¹
Coverage for unlimited
incidents of accidental
damage protection²
Battery service³
AppleCare+ covers repairs or replacement — including parts and service — by Apple-authorised technicians using genuine Apple parts. And Apple experts can help you troubleshoot issues with your Mac, macOS and Apple-branded Mac apps.
Hardware coverage
Software support
Get one-stop service and
support from Apple experts.
Global repair coverage
Get access to certified Mac
service locally when
travelling internationally.⁴
On-site service
Request that a technician
comes to your location or
have a courier pick up your
Mac for service.⁵
Buy later
Add AppleCare+ within 60 days of your Mac purchase online at mysupport.apple.com,⁷ on your Mac,⁷ at an Apple Store,⁸ or by phone on 0800 107 6285.⁹
For information on how to renew an existing plan, click here.
We are an Apple Authorised Service Provider. Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. Our repairs are guaranteed for 90 days or the remaining termof your Apple warranty or AppleCare+ coverage, whichever is longer.
1. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
2. AppleCare+ coverage begins on your AppleCare+ purchase date. Accidental damage means physical damage from handling due to unexpected and unintentional events.
3. Service coverage is available only for Mac and its original included accessories or for batteries that retain less than 80% of their original capacity. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.
4. For international service, Apple may service your Mac with a comparable Mac model or parts that comply with local standards. Service options and fees may vary.
5. Availability of each option depends on country or region in which service is requested and location of Apple Authorised Service Provider. Service coverage may be subject to certain restrictions.
6. Requires verification of your serial number.
7. Requires inspection of Mac and proof of purchase.
8. Requires proof of purchase.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. For details, click here. Purchase of AppleCare+ is not required to purchase a Mac. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete details, see terms at apple.com/uk/legal/sales-support/applecare/applecareplus/uk/mac.
AppleCare+ products are insurance policies issued by American International Group UK Limited and distributed in the UK by Apple Distribution International Limited or Apple Retail UK Limited, depending on where AppleCare+ is purchased. For further information, please see the terms and conditions.
In respect of its activities with UK customers, Apple Distribution International Limited is an Appointed Representative of Apple Retail UK Limited, which is authorised and regulated by the Financial Conduct Authority. For further information, please visit register.fca.org.uk/s. Apple Distribution International Limited is also regulated by the Central Bank of Ireland, but is not authorised or regulated in the UK. Benefits included under AppleCare+ products are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction.
This Insurance is underwritten by American International Group UK Limited and is registered in England under number 10737370. Registered office: The AIG Building, 58 Fenchurch Street, London, EC3M 4AB, United Kingdom. American International Group UK Limited is a member of the Association of British Insurers. American International Group UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN: 781109). This information can be checked by visiting the FS Register at www.fca.org.uk/register.
iStore is an Apple Premium Reseller and Apple Authorised Service Provider. We have over 35 years experience in supplying and supporting Apple technology.
Useful Links
Mac repair costs can vary significantly depending on the issue, model, and required parts, which is why we can’t provide an accurate estimate without inspecting your device first.
We charge a £45 inspection fee, covering the initial diagnostic, troubleshooting, and evaluation carried out by our Apple-certified technicians.
If you proceed with the repair, an additional charge of £45 may apply for labour and parts fitting.
Should you choose to upgrade to a new Mac instead, the £45 fee will be credited towards your purchase within 14 days.
Please note, the inspection fee is non-refundable if you choose not to go ahead with a repair or upgrade.