Get additional coverage with AppleCare+ for Headphones — including unlimited incidents of accidental damage protection. You’ll get access to one-stop service and support from Apple experts who can help resolve most issues in a single conversation.
Apple-certified service
and support
24/7 priority access to
technical support¹
Coverage for unlimited
incidents of accidental
damage protection²
Battery service²
AppleCare+ covers repairs or replacement — including parts and labour — by Apple-authorised technicians using genuine Apple parts. And Apple experts can help you troubleshoot issues with your headphones.
Hardware coverage
Software support
Get one-stop service and
support from Apple experts.
Express Replacement
Service
Apple can send a replacement
device so you don’t have to
wait for your repair.³
Buy later
Add AppleCare+ within 60 days ofyour headphones purchase online at mysupport.apple.com, on a pairediPhone, at an Apple Store, or by phone on 0800 107 6285.⁴
For information on how to renew an existing plan, click here.
We are an Apple Authorised Service Provider. Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. Our repairs are guaranteed for 90 days or the remaining termof your Apple warranty or AppleCare+ coverage, whichever is longer.
1. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
2. Service coverage is available only for AirPods, Beats earphones or Beats headphones and their original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity, and (iii) unlimited incidents of accidental damage from handling. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. See terms for full details.
3. Availability of each option depends on country or region in which service is requested and location of Apple Authorised Service Provider. Service coverage may be subject to certain restrictions.
4. May require verification of your device, inspection and a diagnostic.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. Purchase of AppleCare+ is not required to purchase the covered equipment. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete product details, please see the Insurance Product Information Document, Terms and Conditions and Apple’s Terms of Business at apple.com/uk/legal/sales-support/applecare/applecareplus/uk.
AppleCare+ products are insurance policies issued by American International Group UK Limited and distributed in the UK by Apple Distribution International Limited or Apple Retail UK Limited, depending on where AppleCare+ is purchased. For further information, please see the terms and conditions.
In respect of its activities with UK customers, Apple Distribution International Limited is an Appointed Representative of Apple Retail UK Limited, which is authorised and regulated by the Financial Conduct Authority. For further information, please visit register.fca.org.uk/s. Apple Distribution International Limited is also regulated by the Central Bank of Ireland, but is not authorised or regulated in the UK. Benefits included under AppleCare+ products are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction.
This Insurance is underwritten by American International Group UK Limited and is registered in England under number 10737370. Registered office: The AIG Building, 58 Fenchurch Street, London, EC3M 4AB, United Kingdom. American International Group UK Limited is a member of the Association of British Insurers. American International Group UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN: 781109). This information can be checked by visiting the FS Register at www.fca.org.uk/register.