iStore is an Apple Premium Reseller and Apple Authorised Service Provider. We have over 35 years experience in supplying and supporting Apple technology.
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iStore | Apple Premium Reseller
iStore
Get additional coverage with AppleCare+ for Apple Watch — you’ll get access to one-stop service and support from Apple experts who can help resolve most issues in a single conversation.
Apple-certified service
and support
24/7 priority access to
technical support¹
Coverage for unlimited
incidents of accidental
damage protection²
Battery service³
AppleCare+ covers repairs or replacement — including parts and labour — by Apple-authorised technicians using genuine Apple parts. And Apple experts can help you troubleshoot issues with your Apple Watch, watchOS and Apple-branded Watch apps.
Hardware coverage
Software support
Get one-stop service and
support from Apple experts.
Global repair coverage
Get access to certified Apple Watch service locally when travelling internationally.⁴
Express Replacement Service
Apple will send a replacement device so you don’t have to wait for your repair.⁵
Buy now
Add AppleCare+ when you purchase an Apple Watch online or in the store.
When buying online you’ll be prompted to add AppleCare+ after you
add an Apple Watch to your bag.
Buy later
Add AppleCare+ within 60 days of
your Apple Watch purchase online at
mysupport.apple.com,⁶ on a paired
iPhone,⁶ at an Apple Store,⁷ or by phone
on 0800 107 6285.⁸
For information on how to renew an existing plan,
click here.
We are an Apple Authorised Service Provider. Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. Our repairs are guaranteed for 90 days or the remaining termof your Apple warranty or AppleCare+ coverage, whichever is longer.
1. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
2. AppleCare+ coverage begins on your AppleCare+ purchase date. Accidental damage means physical damage from handling due to unexpected and unintentional events.
3. Service coverage is available only for Apple Watch and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80% of their original capacity. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. See terms at apple.com/uk/legal/sales-support/applecare/applecareplus/uk for full details.
4. For international service, Apple may service your Apple Watch with a comparable Apple Watch model or parts that comply with local standards. Service options and fees may vary.
5. Availability of each option depends on country or region in which service is requested and location of Apple Authorised Service Provider. Service coverage may be subject to certain restrictions.
6. Requires verification of your serial number and a remote diagnostic.
7. Requires inspection of Apple Watch and proof of purchase.
8. Requires completion of a remote diagnostic and proof of purchase.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. Purchase of AppleCare+ is not required to purchase Apple Watch. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete product details, please see the Insurance Product Information Document, Terms and Conditions and Apple’s Terms of Business at apple.com/uk/legal/sales-support/applecare/applecareplus/uk.
AppleCare+ products are insurance policies issued by American International Group UK Limited and distributed in the UK by Apple Distribution International Limited or Apple Retail UK Limited, depending on where AppleCare+ is purchased. For further information, please see the terms and conditions.
In respect of its activities with UK customers, Apple Distribution International Limited is an Appointed Representative of Apple Retail UK Limited, which is authorised and regulated by the Financial Conduct Authority. For further information, please visit register.fca.org.uk/s. Apple Distribution International Limited is also regulated by the Central Bank of Ireland,but is not authorised or regulated in the UK. Benefits included under AppleCare+ products are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction.
This Insurance is underwritten by American International Group UK Limited and is registered in England under number 10737370. Registered office: The AIG Building, 58 Fenchurch Street, London, EC3M 4AB, United Kingdom. American International Group UK Limited is a member of the Association of British Insurers. American International Group UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN: 781109). This information can be checked by visiting the FS Register at www.fca.org.uk/register.
iStore is an Apple Premium Reseller and Apple Authorised Service Provider. We have over 35 years experience in supplying and supporting Apple technology.
Useful Links
Mac repair costs can vary significantly depending on the issue, model, and required parts, which is why we can’t provide an accurate estimate without inspecting your device first.
We charge a £45 inspection fee, covering the initial diagnostic, troubleshooting, and evaluation carried out by our Apple-certified technicians.
If you proceed with the repair, an additional charge of £45 may apply for labour and parts fitting.
Should you choose to upgrade to a new Mac instead, the £45 fee will be credited towards your purchase within 14 days.
Please note, the inspection fee is non-refundable if you choose not to go ahead with a repair or upgrade.