iStore | Apple Premium Reseller

1. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

2. AppleCare+ coverage begins on your AppleCare+ purchase date. Accidental damage means physical damage from handling due to unexpected and unintentional events.

3. Service coverage is available only for iPad and its original included accessories, plus one compatible Apple Pencil and one compatible Apple‑branded iPad keyboard used with your iPad, or for batteries that retain less than 80% of their original capacity. Each incident of accidental damage protection is subject to an excess fee. For all iPad mini (A17 Pro), 11‑inch iPad Pro (M4), 13‑inch iPad Pro (M4), 11‑inch iPad Air (M2) and 13‑inch iPad Air (M2) models, the excess fee is £25 for screen repair and £79 for all other accidental damage. The excess fee for accidental damage to all other iPad models is £39. The screen repair excess fee is only available on iPad mini (A17 Pro), 11‑inch iPad Pro (M4), 13‑inch iPad Pro (M4), 11‑inch iPad Air (M2) and 13‑inch iPad Air (M2) iPad models and when there is no other damage present. The excess fee for Apple Pencil or Apple‑branded iPad keyboard is £25. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

4. For international service, Apple may service your iPad with a comparable iPad model or parts that comply with local standards. Service options and fees may vary.

5. Availability of each option depends on country or region in which service is requested and location of Apple Authorised Service Provider. Service coverage may be subject to certain restrictions.

6. Requires verification of your serial number and a remote diagnostic.

7. Requires inspection of iPad and proof of purchase.

8. Requires completion of a remote diagnostic and proof of purchase.

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. For details, visit apple.com/uk/legal/statutory-warranty. Purchase of AppleCare+ is not required to purchase iPad. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete details, see terms at apple.com/uk/legal/sales-support/applecare/applecareplus/uk.

AppleCare+ products are insurance policies issued by American International Group UK Limited and distributed in the UK by Apple Distribution International Limited or Apple Retail UK Limited, depending on where AppleCare+ is purchased. For further information, please see the terms and conditions.


In respect of its activities with UK customers, Apple Distribution International Limited is an Appointed Representative of Apple Retail UK Limited, which is authorised and regulatedby the Financial Conduct Authority. For further information, please visit register.fca.org.uk/s. Apple Distribution International Limited is also regulated by the Central Bank of Ireland, but is not authorised or regulated in the UK. Benefits included under AppleCare+ products are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction.

This Insurance is underwritten by American International Group UK Limited and is registered in England under number 10737370. Registered office: The AIG Building, 58 Fenchurch Street, London, EC3M 4AB, United Kingdom. American International Group UK Limited is a member of the Association of British Insurers. American International Group UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN: 781109). This information can be checked by visiting the FS Register at www.fca.org.uk/register.