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iStore

Bag

No products in the basket.
To shield payment details you send us we use SSL-encryption.
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iStore

Bag

No products in the basket.
To shield payment details you send us we use SSL-encryption.
Secure Payments

Click & Collect + Service Appointments: Read our November Covid update   

Service and support from the people who know your Apple products best.

Because Apple makes the hardware, the operating system and many applications, Apple products are truly integrated systems. And only AppleCare products give you one-stop service and support from Apple experts.

One stop for technical support, Apple hardware service and software support.

AppleCare products provide expert telephone technical support and additional hardware service options from any Apple Authorised Service Provider

AppleCare +
for iPhone

AppleCare +
for iPad
AppleCare +
for Mac
AppleCare +
for Watch

Is AppleCare+ the right option for you?

For full details of AppleCare+ and to make sure this product meets your needs, view the Example Insurance Product Information Document (PDF).
Enjoy peace of mind when you buy AppleCare+ for iPhone.

AppleCare+ for iPhone is an insurance product that provides expert technical support1and hardware coverage,2 including up to two incidents of accidental damage protection every 12 months, each subject to an excess fee of £25 for screen damage, or £79 for any other damage.3 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone. Coverage begins on your AppleCare+ purchase date.

Additional hardware coverage

With AppleCare+, you get repair or replacement coverage for your iPhone that includes up to two incidents of accidental damage protection every 12 months, each subject to an excess fee of £25 for screen damage, or £79 for any other damage, and coverage against batteries that retain less than 80% of their original capacity. Coverage includes the following:

  • Your iPhone
  • Battery3
  • Included earphones and accessories
Software support

With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS, iCloud and Apple-branded iPhone apps:5

  • iOS and iCloud
  • Wireless networks
  • Apple-branded iPhone apps such as FaceTime, Mail, Safari and Calendar

AppleCare+ available for:

    • iPhone 11 Pro
    • iPhone 11 Pro Max
    • iPhone 11
    • iPhone XR
    • iPhone SE
 

How to Buy

When you add your Mac to the bag you will be asked if you would like to add on AppleCare+.

Enjoy peace of mind when you buy AppleCare+ for iPad.

AppleCare+ is an insurance product that provides expert technical support1 and hardware coverage2 for iPad, Apple Pencil and Apple-branded iPad keyboard, including up to two incidents of accidental damage protection every 12 months. Each incident is subject to an excess fee of £39 for iPad and £25 for Apple Pencil or Apple-branded iPad keyboard.3 Coverage begins on your AppleCare+ purchase date.

Additional hardware coverage

With AppleCare+, you get repair or replacement coverage for your iPad, Apple Pencil and Apple-branded iPad keyboard, which includes up to two incidents of accidental damage protection every 12 months, each subject to an excess fee of £39 for iPad and £25 for Apple Pencil or Apple-branded iPad keyboard, and coverage against batteries that retain less than 80% of their original capacity.

Coverage includes the following:

  • Your iPad
  • Battery3
  • Apple Pencil
  • Apple‑branded iPad keyboard
  • Included USB cable and power adapter
Software support

With AppleCare+, Apple experts can help troubleshoot issues with your iPad, iPadOS, iCloud and Apple-branded iPad apps:4

  • iPadOS and iCloud
  • Wireless networks
  • Apple-branded iPad apps such as FaceTime, Keynote, Numbers and Pages

AppleCare+ available for:

iPad Pro
iPad Air
iPad
iPad mini

How to Buy

When you add your Mac to the bag you will be asked if you would like to add on AppleCare+.

Enjoy 3 years of peace of mind when you buy AppleCare+ for Mac.
AppleCare+ for Mac is an insurance plan that provides up to three years of expert technical support1 and additional hardware coverage2 from Apple, including up to two incidents of accidental damage protection every 12 months, each subject to an excess fee of £79 for screen damage or external enclosure damage, or £229 for other damage.3 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone. Coverage begins on your AppleCare+ purchase date.
Additional hardware coverage

With AppleCare+, you get repair or replacement coverage for your Mac which includes up to two incidents of accidental damage protection every 12 months, each subject to an excess fee of £79 for screen damage or external enclosure damage, or £229 for other damage, and coverage against batteries that retain less than 80% of their original capacity.

Coverage includes the following:

  • Your Mac computer
  • Battery3
  • Included accessories such as the power adapter
Software support

With AppleCare+, whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including4:

  • Using macOS and iCloud
  • Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers and Keynote, and pro apps, such as Final Cut Pro X, Logic Pro X and more
  • Connecting to printers and wireless networks

AppleCare+ available for:

 

How to Buy

When you add your Mac to the bag you will be asked if you would like to add on AppleCare+.

Cover more than your wrist when you buy AppleCare+ for Apple Watch.

AppleCare+ for Apple Watch and Apple Watch Nike is an insurance product that provides expert technical support1 and hardware coverage,3 including up to two incidents of accidental damage protection every 12 months. Each incident is subject to a £49 excess fee.2 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone. Coverage begins on your AppleCare+ purchase date.

Additional hardware coverage

With AppleCare+, you get repair or replacement coverage for your Apple Watch that includes up to two incidents of accidental damage protection every 12 months. Each incident is subject to an excess fee of £49 for Apple Watch and Apple Watch Nike, or £55 for Apple Watch Edition and Apple Watch Hermès, and coverage against batteries that retain less than 80% of their original capacity. Coverage includes the following:

  • Your Apple Watch
  • Battery2
Software support

With AppleCare+ for Apple Watch, Apple experts can help troubleshoot issues with your Apple Watch, watchOS and Apple-branded Watch apps:4

  • Using watchOS
  • Connecting to iPhone, including iOS and the Apple Watch app
  • Questions about Apple-branded Watch apps

AppleCare+ available for:

 

How to Buy

When you add your Mac to the bag you will be asked if you would like to add on AppleCare+.